Privacy Policy

Last updated: June 2026

1. Who We Are

Temren Travel ("we", "us", "our") operates the website temrentravel.com. We are a TURSAB-licensed travel agency based in Avanos, Cappadocia, Turkey (TURSAB License No: 14048).

2. What Data We Collect

When you use our website, we may collect:

• Contact information — name, email address, phone number (when you submit our contact form, create an account, or make a booking)
• Booking details — travel dates, hotel name, number of guests, special requests
• Account information — profile details you choose to provide (nationality, dietary preferences, emergency contact)
• Technical data — IP address, browser type, pages visited (via Google Analytics 4)

3. How We Use Your Data

We use your personal data only for:

• Processing and confirming your tour bookings
• Communicating with you about your booking (email, WhatsApp)
• Improving your experience on our website
• Legal obligations under Turkish law

We never sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by Turkish law. Booking records are kept for legal and accounting purposes.

5. Your Rights

Under the Turkish Personal Data Protection Law (KVKK) No. 6698 and GDPR (for EU residents), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, contact us at info@temrentravel.com.

6. Cookies

We use essential cookies for site functionality and Google Analytics for anonymous usage statistics. See our Cookie Policy for details.

7. Contact

For any privacy-related questions, please contact us:

Email: info@temrentravel.com
Phone: +90 531 012 99 50
Address: Cumhuriyet, 519. Sokak 10/2, 50502 Avanos/Nevşehir, Turkey